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FAQ
Please email us if you have any other questions, or events and large orders...
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Q. Can I send these cookies "as a gift"?"A. Yes, Absolutely! When you make your purchase, please leave us a note in the comment section at checkout. Any details or personal messages for the lucky recipient can be left in the comment section as well.
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Q. How long is the process time to ship out these cookies?A. Our cookies are all made by hand. Please allow us a maximum of a few days to process/ship out items.
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Q. Do you ship Nationwide?A. YES YES YES!! We ship to all 52 states. So, anyone who lives in The United States can have our products delivered directly to your home!
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Q. Can I request a specific delivery date?A. Yes! During checkout, put in the “Add a Note” field the date you would like your cookies delivered. You can also email queencookie@mccormicksbakery.com
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Q. How much is the shipping?A. Shipping starts at $4.99! We are a small business but we strive to keep the shipping cost as low as possible for our customers. Your portion of the shipping cost is actually less than the actual cost of shipping. To calculate your shipping cost, go to your Cart > View Cart, and then click on the location under Shipping to set your location and see your shipping cost.
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Q. How long do these cookies stay fresh after the bag is opened?A. Please consume these fresh delicious cookies within a few days once it's opened.
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Q. How long do these cookies stay fresh in the bag if unopened?A. These delicious cookies stay fresh in the bag for 2-3 weeks from the day they are baked in our kitchen. Once you"ve opened it, it's best to consume them within a couple of days for the best result. Please keep these bags sealed always!
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Q. What's in your VEGAN BUTTER?A. Ingredients are listed below: Organic coconut oil, Organic cultured cashew milk, Filtered water, Organic Sunflower Oil, Organic sunflower lecithin, Sea Salt ALLERGEN: TREE NUTS
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Q. Do you use NUTS and WHEAT in your kitchen?A. These products are manufactured in a kitchen that also processes wheat and nuts. Therefore, we cleaned up, wipe up, wash up everthing before we start the gluten free / nut free batchs.
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Q. What's in your GLUTEN FREE FLOUR?A. Ingredients are listed below: Rice Flour, Whole Grain Brown Rice Flour, Whole Sorghum Flour, Tapioca Starch, Potato Starch, Cellulose, Xanthan Gum, Vitamin and Mineral Blend ALLERGEN: NONE
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Q. What's in your VEGAN CHOCOLATE CHIPS?A. Ingredients are listed below: Unsweetened Chocolate, Cane sugar ALLERGEN: NONE
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Q. What's in your KETO CHOCOLATE CHIPS?A. Ingredients are listed below: Chocolate Liquor, Lakanto Monkfruit Sweetener(Erythritol, Monk Fruit Extract), Tapioca fiber, Cocoa Butter, Sunflower Lecithin, Salt, Natural Flavors ALLERGEN: NONE
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Q. What's in your KETO SUGAR?A. Ingredients are listed below: Erythritol, Natural Flavor ALLERGEN: NONE
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Q. What's in your KETO FLOUR?A. Ingredients are listed below: Vital Wheat Gluten, Wheat Protein, King Arthur Unbreached Flour(Wheat Flour, Malted Barley Flour), Wheat Fiber, Whey, Sun Flower oil, Butter-milk, Cellulose Gum, Natural Flavor ALLERGEN: WHEAT
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